Privacy policy

1. Who we are

Peakdrive Ltd (“Peakdrive”, “we”, “us”) is a private limited company registered in England and Wales under company number 15118428. Our registered office is Flat 1, 462 Old Kent Road, London, SE1 5AG, United Kingdom. We are the data controller for personal data collected through peakdrive.co.uk and through our consulting services.

2. The data we collect

We may collect and process the following personal data:

• Contact details such as your name, email address, company name and phone number when you contact us or book a consultation.
• Project information you share with us so that we can scope and deliver consulting work.
• Usage data such as pages visited, approximate location derived from your IP address, browser type and device type, collected through privacy-friendly analytics.
• Correspondence including emails and messages you send to us.

3. How we use your data

We use personal data to:

• respond to enquiries and provide consultations and services you request;
• prepare proposals, contracts and invoices;
• improve our website and understand how it is used;
• send service updates and, where you have agreed, marketing communications;
• comply with legal and regulatory obligations.

We rely on the following lawful bases under the UK GDPR: performance of a contract, our legitimate interests in running and promoting our business, your consent where required, and compliance with legal obligations.

4. Analytics and cookies

Our website uses Vercel Analytics to measure traffic. It does not use cookies or track individuals across websites, and the data it collects is aggregated and anonymised. We may use strictly necessary cookies to make the site function. If we introduce other cookies in future, we will ask for your consent where the law requires it.

5. Sharing your data

We do not sell personal data. We share it only with service providers who help us run our business, such as hosting, email and analytics providers, and only to the extent needed to provide their service. We may also disclose data where required by law or to protect our legal rights.

Some providers may process data outside the United Kingdom. Where they do, we ensure appropriate safeguards are in place, such as adequacy regulations or the UK International Data Transfer Agreement.

6. How long we keep your data

We keep personal data only for as long as needed for the purposes described above. Enquiry data is generally kept for up to 24 months after our last contact. Contract, accounting and tax records are kept for six years as required by UK law.

7. Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to delete your data in certain circumstances;
• object to, or ask us to restrict, our processing;
• receive your data in a portable format;
• withdraw consent at any time where we rely on it.

To exercise any of these rights, email support@peakdrive.co.uk. We will respond within one month. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

8. Security

We use appropriate technical and organisational measures to protect personal data, including encrypted connections, access controls and reputable hosting providers. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.

10. Contact us

Questions about this policy or about how we handle your data can be sent to support@peakdrive.co.uk or by post to Peakdrive Ltd, Flat 1, 462 Old Kent Road, London, SE1 5AG, United Kingdom.